iseebenezer

Proven expertise in managing and maintaining IT infrastructure, ensuring seamless operations for a team of over 100 staff. Troubleshooted and resolved hardware and software issues. Adept at troubleshooting technical issues and resolving complex IT problems promptly. Extensive experience with Microsoft 365 products (MS Teams, OneDrive, Intune, SharePoint, Exchange, Power Apps). Hands-on experience with ERP systems (Odoo), fostering streamlined business processes. Deploying and maintaining websites and mobile apps, enhancing the company's digital presence. Accomplished IT hardware procurement, ensuring optimal equipment availability and performance. Effectively analyzing data and monitoring systems for proactive threat detection. Proactive in providing cybersecurity awareness training, safeguarding the company's IT infrastructure from evolving threats. Performing vulnerability assessments on company websites and patching loopholes. Successfully managed 13 websites, ensuring a consistent and user-friendly online experience for customers. Oversaw CCTV monitoring and maintenance, ensuring security systems function efficiently and support operational safety. Developed and deployed key digital tools including a Virtual Suggestion Box, the official company website, and an Automated Appraisal System leveraging Lovable AI to drive employee engagement and operational efficiency.